Facility Operations Assistant Manager

Position Summary
The Facility Operations Assistant Manager assists the Operations Manager to deliver clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present.
Job Duties and Responsibilities
Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
Responds to member feedback with urgency and provides follow up communication with solutions
Assists the manager with monthly and annual budget recommendations
Assists in training team members through providing on going training, coaching, counseling, and continuous feedback
Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
Assists with the recruiting and interviewing for the Operations department
Attends weekly department head, Operations department, and \"all club\" meetings
Builds positive relationship with members while gathering feedback
Coordinates and creates Operations staff schedules
Position Requirements
High School Diploma or GED
1 year of customer service experience
CPR/AED certification required within the first 30 days of hire
Aquatic Facilities Operator Certification (AFO)
Certified Pool Operator license (CPO) within 3 months of hire
Preferred Requirements
Health and fitness operations experience
College degree in business, hospitality, or related field
Experience with building operations

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